A dabbawala's computer

The yellow crate on the ground beside the dabbawala (lunchbox carrier) is his computer. 40 tiffin or lunchboxes have been gathered from homes all over Mumbai, and delivered by train in this crate to Bandra Station for distribution to local office workers and students.
Mumbai's three main rail lines are the great conduits in this system, which sees nearly 200,000 lunches delivered ontime every day with an accuracy of one mistake in 16 million deliveries. The 130 plus year old system is studied in business schools, and has been awarded an ISO rating.
Colored numbers and letters on the lid of every box give its destination and origin... each tiffin will travel by foot, bicycle and rail, and change hands three or four times before final delivery.
Dabbawalas are descended from 17th century Maratha warriors and are recruited through family contacts from a group of villages around Pune.
There is a website, mumbaidabbawala.org, and dabbawalas take orders by SMS, but the delivery system remains the same. Their commitment to service and pride in their logistic system is evident on the website... "we are starving to feed our people on time".